Who is Provision?
Provsion is a retail energy supplier that’s committed to making CarbonBetter clean energy affordable and accessible to all, working in close partnership with local distribution utilities across the midwest. All CarbonBetter energy plans include 100% clean energy, plus we plant trees on behalf of every customer. Our one-two CarbonBetter approach allows us to fund clean energy projects so there’s more clean energy available for all, and also tackle carbon that’s already in the atmosphere by planting trees, nature’s perfect carbon-capturing powerhouse. Our customers are able to use their energy for good every time they turn on their lights.
How is Provision different from other retail energy suppliers?
Provision is the only supplier who offers CarbonBetter energy plans, which go beyond carbon neutral by including 100% renewable electricity or 100% carbon offset natural gas and planting trees. CarbonBetter plans work to reverse the amount of carbon released related to home energy use by making more clean energy available for all through investments in clean energy and carbon offset projects, and by planting trees that capture excess carbon in the air and use it to grow. With Provision you make a positive impact every time you turn on your lights or use natural gas at home.
What does CarbonBetter mean?
CarbonBetter energy plans are exclusive to Provision. These plans work to make a difference in two important ways:
100% renewable electricity or 100% carbon-offset natural gas (depending on availability in your area) included at no additional charge. This works to reduce the amount of carbon released as energy is used at home through the creation of renewable electricity or carbon-capturing efforts.
We plant trees as energy is used. Trees not only capture carbon from the atmosphere through the process of photosynthesis, but they also release oxygen for us to breathe. In addition, the planting and maintenance of trees creates meaningful work, and reforestation can be an important part of creating sustainable food sources and reducing soil erosion in vulnerable areas.
By working to reduce the amount of carbon released by home energy use, and investing in trees that capture carbon from the air and use it to grow, Provision customers are doing something good every time they use energy at home.
What are the benefits of Energy Choice?
Energy Choice gives you the freedom to choose where you get your home energy supply. By making a choice of energy supplier you can choose a plan based on your preferences, like your desired level of environmental impact, cost, plan length, and more. Energy suppliers like us work in close partnership with local distribution utilities to service mutual customers. When you choose a supplier you will always remain a customer of your utility, but you will also get the benefits that come with the supplier you chose. Energy Choice makes this additional benefit possible.
How long does it take for Provision service to start?
Provision CarbonBetter energy usually starts 1-2 billing cycles after we receive your enrollment request, so you can start making an impact quickly! We’ll keep you updated on our progress as we handle the switch for you. If you have any questions, our Customer Care Team is standing by to help: 1-800-930-5427
Are there cancellation fees?
Never. We don’t believe in cancellation fees. Our customers stick with us because of the impact we make together and the service we offer – and not because we hang high fees over their heads if they want to make a change. In fact, you can change your plan any time you’d like, just give us a call at 1-800-930-5427. We’re here to help.
Are CarbonBetter Unlimited Electricity plans REALLY unlimited?
Yes! Our Unlimited plan is perfect for sticking to a budget because the supply portion of your bill will not change on a monthly basis. Unlimited plans work to smooth out your annual electricity costs equally across 12 months. Unlimited plans are designed for residential customers only, and your monthly price may updates once a year, but we’ll let you know well in advance so you can decide if it’s still the right plan for you.
What is 100% renewable electricity?
When you start on your Provision CarbonBetter electricity plan, we go to work for you by purchasing renewable energy credits (RECs) that match the amount of energy you use. In this way, your use of CarbonBetter electricity generates clean energy that goes onto the power grid for all to use, which neutralizes your personal environmental impact. Your investment in these clean energy projects is critical to putting more and more clean energy on the power grid, so we can kick the dirty stuff off for good. And it doesn’t stop there – CarbonBetter plans also plant trees, which work to capture existing carbon in the air while creating oxygen for us to breathe.
What is 100% carbon-offset natural gas?
When you start on your Provision CarbonBetter natural gas plan, we go to work for you by purchasing carbon offset credits that match the amount of carbon released by your natural gas use. In this way, you have neutralized the carbon footprint from your natural gas use, and you’ve helped fund projects that work to reduce carbon in the atmosphere. But we don’t stop there – we also plant trees to capture carbon, taking you from carbon neutral to CarbonBetter.
Where do you plant trees?
We partner with non-profit reforestation organizations that collaborate with the US Forest Services, state and local governments, and private landowners in the US and abroad to identify areas that are ideal for planting and long-term growth. One such partnership is with the Kokrobitey Institute and OKO Forests in Kumasi, Ghana to co-fund the development of a community agroforest in an area adjacent to the Kogyae Strict Nature Reserve. These plantings will not only deliver a lifetime of carbon sequestration, but they also create dignified work and cash crops for local communities. We also partner with the National Forest Foundation, which plants in America’s national forest system, and Green Forests Work, which restores forests on formerly mined lands in Appalachia.
Will I get a separate bill from Provision?
No, you’ll still get your typical combined bill from your local utility. Provision will be listed as your “supply” or “generation” charge. This just means that you have CarbonBetter energy supplied by Provision, and it will be in place of your previous energy supply charges. There are no additional fees added for choosing Provision – we will just become your supplier of choice.
How do I sign up for Provision?
Signing up is easy. Start here
by entering your zip code or address. Then choose a CarbonBetter plan that works for you and enter your information. Once you submit your enrollment we’ll take over and handle everything about your switch.
How is Provision different from my utility?
Provision is different because we’re only focused on your CarbonBetter energy supply: we work hard to maintain affordable pricing options, we partner with the most impactful projects to purchase your credits, and we find the best locations and partners for planting your trees. While we are focused on your energy supply, your utility will always handle delivering your energy supply to you, maintaining the pipes and wires that go to your home, emergency response, and all of your billing. Your utility can also supply your energy, but your utility is not CarbonBetter certified to deliver supply that includes 100% clean energy, plus planting trees.
How does the Month-to-Month plan work?
Our CarbonBetter Month-to-Month plan is our most popular plan, and it’s really simple: each month you’ll pay the current market rate for your CarbonBetter energy supply. Customers love this plan because the unit price of energy each month reflects the actual cost of the supply, whereas our Annual and Unlimited (where available) plans are one set amount per unit or per month for 12 months.
How does the Annual plan work?
Our CarbonBetter Annual plan offers you one rate per unit for your energy supply that will not change for the next 12 months. You won’t feel the effects of any changes in the market on a monthly basis because your rate will not change for the entire term. Our Annual plan is very popular for its price stability and predictable billing that only adjusts when usage increases or decreases with the seasons.
How does the Unlimited Electricity plan work?
Our CarbonBetter Unlimited plan makes budgeting a breeze because your electricity supply will always be a set cost each month, no matter how much you use! Our Unlimited plan is the most predictable option because the amount you’re billed is not affected by how much energy you use each month. If you’re looking for a predictable amount you can include in your budget each month, the Unlimited plan may be the best option for you.
How competitive are Provision rates?
Provision rates are very competitive among suppliers in your area, but our commitment to making a positive impact is above and beyond. Our CarbonBetter plans are “carbon negative” at no additional cost to you, and this includes 100% clean energy and planting trees on all plans. Our goal is to make CarbonBetter energy affordable and accessible to all because together we can make a massive difference by using our energy for good.