Your CarbonBetter® Choice
Makes a Difference
Provision is the only natural gas supplier in Pennsylvania to offer CarbonBetter natural gas plans that include 100% carbon-offset natural gas, and plant trees for every customer. By making the choice to go CarbonBetter, you’re working to restore carbon balance in our atmosphere.
Your Provision CarbonBetter Plan Includes:
- 100% Carbon-offset natural gas
- Trees planted as you use energy
- Full-service switching – we’ll handle everything
- Zero cancellation or change fees
- Peace of mind that you’re using your energy for good
Switch to Provision in two minutes.
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Frequently Asked Questions About Residential Energy in Pennsylvania
How is Provision different from other retail energy suppliers?
Provision is the only supplier who offers CarbonBetter energy plans, which go beyond carbon neutral by including 100% renewable electricity or 100% carbon offset natural gas and planting trees. CarbonBetter plans work to reverse the amount of carbon released related to home energy use by making more clean energy available for all through investments in clean energy and carbon offset projects, and by planting trees that capture excess carbon in the air and use it to grow. With Provision you make a positive impact every time you turn on your lights or use natural gas at home.
What does CarbonBetter mean?
CarbonBetter energy plans are exclusive to Provision. These plans work to make a difference in two important ways: 100% renewable electricity or 100% carbon-offset natural gas (depending on availability in your area) included at no additional charge. This works to reduce the amount of carbon released as energy is used at home through the creation of renewable electricity or carbon-capturing efforts. We plant trees as energy is used. Trees not only capture carbon from the atmosphere through the process of photosynthesis, but they also release oxygen for us to breathe. In addition, the planting and maintenance of trees creates meaningful work, and reforestation can be an important part of creating sustainable food sources and reducing soil erosion in vulnerable areas. By working to reduce the amount of carbon released by home energy use, and investing in trees that capture carbon from the air and use it to grow, Provision customers are doing something good every time they use energy at home.
How do I switch to Provision?
Switching to Provision is fast and easy, and there are no sign-up fees. Simply choose a plan , submit your information, and we’ll handle your switch from start to finish. You will continue to receive your normal bill from your utility, but Provision’s supply charges will show instead of your prior supplier or utility’s supply charges. We’ll keep you updated on your personal impact on a monthly basis so you can watch it grow as you use your energy for good.
What are the benefits of Energy Choice?
Energy Choice gives you the freedom to choose where you get your home energy supply. By making a choice of energy supplier you can choose a plan based on your preferences, like your desired level of environmental impact, cost, plan length, and more. Energy suppliers like us work in close partnership with local distribution utilities to service mutual customers. When you choose a supplier you will always remain a customer of your utility, but you will also get the benefits that come with the supplier you chose. Energy Choice makes this additional benefit possible.
How long does it take for Provision service to start?
Provision CarbonBetter energy usually starts 1-2 billing cycles after we receive your enrollment request, so you can start making an impact quickly! We’ll keep you updated on our progress as we handle the switch for you. If you have any questions, our Customer Care Team is standing by to help: 1-800-930-5427
Are there cancellation fees?
Never. We don’t believe in cancellation fees. Our customers stick with us because of the impact we make together and the service we offer – and not because we hang high fees over their heads if they want to make a change. In fact, you can change your plan any time you’d like, just give us a call at 1-800-930-5427. We’re here to help.
Where do you plant trees?
We partner with non-profit reforestation organizations that collaborate with the US Forest Services, state and local governments, and private landowners in the US and abroad to identify areas that are ideal for planting and long-term growth. One such partnership is with the Kokrobitey Institute and OKO Forests in Kumasi, Ghana to co-fund the development of a community agroforest in an area adjacent to the Kogyae Strict Nature Reserve. These plantings will not only deliver a lifetime of carbon sequestration, but they also create dignified work and cash crops for local communities. We also partner with the National Forest Foundation, which plants in America’s national forest system, and Green Forests Work, which restores forests on formerly mined lands in Appalachia.
How do I sign up for Provision?
Signing up is easy. Start here by entering your zip code or address. Then choose a CarbonBetter plan that works for you and enter your information. Once you submit your enrollment we’ll take over and handle everything about your switch.
Where does your clean energy come from?
We carefully select the clean energy projects where we purchase our renewable energy credits (RECs). For example, in Ohio we’ve purchased RECs from the Greenup Hydro Plant, which is a 70.2 megawatt hydroelectric dam located on the Ohio River at the Greenup Locks and Dam. In Texas, we’ve purchased RECs from the Panther Creek Wind Farm, which has 305 wind turbines and generates enough energy to power 135,000 homes. In Indiana, we’ve purchased RECs from IKEA, which powers its stores with solar panels on their massive store rooftops. Together we’ve invested in these clean energy projects and dozens more around the country. This is all possible because our customers have made easy choice of CarbonBetter energy from Provision. We make it easy to make a positive difference every time you use energy at home.
How does the Month-to-Month plan work?
Our CarbonBetter Month-to-Month plan is our most popular plan, and it’s really simple: each month you’ll pay the current market rate for your CarbonBetter energy supply. Customers love this plan because the unit price of energy each month reflects the actual cost of the supply, whereas our Annual and Unlimited (where available) plans are one set amount per unit or per month for 12 months.
How does the Annual plan work?
Our CarbonBetter Annual plan offers you one rate per unit for your energy supply that will not change for the next 12 months. You won’t feel the effects of any changes in the market on a monthly basis because your rate will not change for the entire term. Our Annual plan is very popular for its price stability and predictable billing that only adjusts when usage increases or decreases with the seasons.
How do CarbonBetter plans impact the environment?
CarbonBetter plans go beyond carbon neutral by not only offsetting 100% of your energy usage, but by also planting trees, which are carbon-capturing powerhouses. For each unit of energy you use, we’ll purchase credits on your behalf, which fund projects creating clean energy, in the case of electricity, or projects that are reducing carbon emissions, in the case of natural gas. For every unit of energy you use, you’re doing an equal amount of positive through your investment in these projects. You’re also planting trees as you use energy, which captures carbon already in the atmosphere. We partner with organizations like the National Forest Foundation, Green Forests Work, and the Kokrobitey Institute in partnership OKO Forests to plant trees in the US and abroad.
How competitive are Provision rates?
Provision rates are very competitive among suppliers in your area, but our commitment to making a positive impact is above and beyond. Our CarbonBetter plans are “carbon negative” at no additional cost to you, and this includes 100% clean energy and planting trees on all plans. Our goal is to make CarbonBetter energy affordable and accessible to all because together we can make a massive difference by using our energy for good.