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Energy for Good

Use Your Energy for Good

Why it matters

Home energy use accounts for roughly 20% of greenhouse gas emissions in the United States. When we dig up and burn fossil fuels to create the energy that we use to cook, heat and cool our homes, power our lights, and charge our devices, carbon is released into the atmosphere. Too much carbon in the atmosphere can warm the planet, with increasingly devastating consequences. With Provision there’s a better way forward with CarbonBetter clean energy.

Less Carbon in the Atmosphere: CarbonBetter plans include 100% clean energy via renewable energy credits and carbon-offset credits. These credits invest in creating more clean energy and releasing less carbon.
More Carbon Captured: We plant trees with every CarbonBetter plan. Trees work to capture excess carbon in the atmosphere and use it to grow while also creating oxygen.

You can make a difference

We all want to do what’s best for our families, communities, and planet, but sometimes figuring out how to help can be overwhelming. What if we could make a positive impact by making a small change to where we get the energy supply that we use at home? What if making a difference was truly as simple as turning on the lights? With Provision it’s that simple.

Switch to Provision as your supplier and watch your personal impact grow each month.

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But carbon neutral is not enough

Even when we invest in clean energy projects that generate more and more clean energy, and we reduce carbon emissions through carbon offsets, we’re still left with too much carbon in the atmosphere from a history of digging up and burning fossil fuels for energy. 100% offset clean energy works to address what’s happening now, but it doesn’t address our carbon debt from what happened in the past.

To do this, we have to be
CarbonBetter.

CarbonBetter means that every Provision plan not only includes 100% clean energy, but every energy supply plan also plants trees, because trees are the original carbon-capturing superheroes. Technology has yet to surpass the efficiency of trees in capturing carbon, and reforestation is one of our most powerful tools in returning our planet to carbon balance. CarbonBetter energy goes beyond neutral to help tackle our carbon debt. Being a part of the solution is as simple as choosing a plan.

Meet Our Team

Breona Spivey

Manager, Accounting
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Breona Spivey

Manager, Accounting

Breona is the Accounting Manager at Provision. She joined the company in 2020 and is responsible for all aspects of accounting and finance operations for the organization.

Over the last 10 years, Breona has advanced to Accounting leadership roles in an array of industries including banking, audit and attestation, logistics, and energy.

She holds a BBA and MS in Accounting from the University of North Texas. When she’s not working she is outdoors basking in the sunlight on a kayak or catching a local concert.

Laura Alter

VP, Marketing
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Laura Alter

VP, Marketing

Laura is the Vice President of Marketing at CarbonBetter. She joined the company in 2019 and oversees branding, digital marketing, content, customer experience, and marketing technology for CarbonBetter and its subsidiaries.

Before CarbonBetter, Laura led marketing efforts in numerous industries over the last 20 years, including consumer packaged goods, manufacturing, software-as-a-service, and insurance. She brings a fresh perspective to the energy space with her diverse background in B2C and B2B verticals, and best practices from the leading edge of martech and building purpose-driven brands.

When not at work, you can find Laura spending time with her family or at the Texas State Capitol working with legislators as a children’s rights advocate.

Patrick Sanguily

VP, Corp. Development
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Patrick Sanguily

VP, Corp. Development

Patrick is the Vice President of Corporate Development at Provision. He joined the company in 2016 as a supply analyst. Today, Patrick manages the company’s operations and business development initiatives, focused on helping communities decarbonize their energy consumption.

Prior to joining Provision, Patrick served as an Operations Planning Manager at Schlumberger, leading initiatives to optimize field logistics across North America. He previously worked in management consulting at Accenture, advising upstream oil & gas clients on supply chain matters.

He holds a BBA, Supply Chain Management from the Neeley School of Business at Texas Christian University. As a rare native of Austin, Patrick enjoys tex-mex, live music, and weekends in the Texas Hill Country with his family.

ReSjohn Anderson

Manager, Customer Care
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ReSjohn Anderson

Manager, Customer Care

ReSjohn Anderson is the Customer Care Manager at Provision. She joined the company in 2021.

ReSjohn has over 20+ years of call center operations management experience, and she has held several leadership roles in the industry from managing call center operations, training and quality assurance programs, and business operations. She has a true love and passion for her work.

She loves to travel and spend time with friends and family during her down time.

Thom Reichelderfer

Head of Field Sales
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Thom Reichelderfer

Head of Field Sales

Thom is the Head of Sales at Provision and joined the company in June 2021. Thom is responsible for all internal and external fields sales, telemarketing and affinity partnership programs.

Prior to joining Provision, Thom has spent over two decades within the energy commodities, home services and IoT/smart home industries. Most recently, Thom served as Vice President of Business Development at Cinch Home Services where he led the affinity partnerships initiatives in the energy and smart home verticals. His previous energy experience includes leading various functional teams at Direct Energy, IGS Energy, Accent Energy, NewPower and Enron Energy Services.

Thom holds a JD from Capital University and Bachelor’s Degrees in International Studies and Japanese Language from The Ohio State University. A huge fan of soccer, if he’s not on the pitch himself, he is likely watching his favorite club teams or his son play. He is also active in his local community and an advocate for the local and national chapters of JDRF.  He resides in Columbus, Ohio with his wife, Heidi, and his three children, Jack, Thomas and Claire.

Tri Vo

Founder & President
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Tri Vo

Founder & President

Tri is the founder and president of Provision. His career in energy spans over 10 years, where he worked his way up from entry-level analyst. During his career Tri has led teams trading natural gas, power, natural gas liquids, crude oil, renewable energy credits, and carbon credits.

Tri has repeatedly witnessed the devastating effects of climate change as he guided his energy business through the complicated logistics created by climate aberrations like polar vortexes and record-setting warm winters. These experiences have fueled his passion for helping accelerate the transition to net-zero.

Tri holds a MFA in Industrial Design from The New School’s Parsons School of Design, and a BBA, Finance from the McCombs School of Business at The University of Texas at Austin.

A native Texan, Tri enjoys all things that involve taking it easy – naps, whiskey, and the slow pace of making ceramics.

Operations

Sanam Khan

Sales Operations Analyst
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Sanam Khan

Sales Operations Analyst

Sanam is a Sales Operations Analyst at Provision.

Scott Butler

Customer Operations Lead
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Scott Butler

Customer Operations Lead

Scott Butler is the Customer Operations lead at Provision.

Tiffany Tran

HR Generalist
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Tiffany Tran

HR Generalist

Tiffany is the Human Resources Generalist at Provision. She joined the company in 2017 managing the day to day functions of human resources which include recruiting, onboarding, payroll, benefits administration, employee relations, and office management.

Tiffany has over 7 years of HR professional experience where she started off in the oil & gas industry in Houston working with offshore employees. In addition to being the point of contact for all HR related matters, her other focuses were on safety training, regulatory standards, and compliance.

To relax, she loves to spend time with her husband and infant daughter exploring Austin, going camping, and traveling.

Technology & Analytics

Joe Smalec

Manager, Software Development
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Joe Smalec

Manager, Software Development

Joe is the Manager of Software Development at Provision.

Nick Mendoza

Senior Software Developer
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Nick Mendoza

Senior Software Developer

Nick is a Senior Software Developer at Provision.

Sae Saito

Data Analyst
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Sae Saito

Data Analyst

Sae is a Data Analyst at Provision.

Customer Care

Adrian A.

Customer Care Agent
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Adrian A.

Customer Care Agent
What would be your personal motto?
“You never know how strong you are until being strong is the only choice you have.”

What are you happiest doing, when you’re not working?
Play my guitar, ride my bike, and work out.

What do you think are the best skills that you bring to your job?
Determination, problem-solver, team player, adaptability, self-sufficient, good listener.

Azucena D.

Team Lead, Customer Care
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Azucena D.

Team Lead, Customer Care
What would be your personal motto?
Things will always work out for the best!

What are you happiest doing, when you’re not working?
Spending time with my family.

What do you think are the best skills that you bring to your job?
My personality. I am very friendly and dedicated to making things right.

Do you have any skills or talents that most people don’t know about?  
I enjoy cooking every day!

Bertha M.

Customer Care Agent
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Bertha M.

Customer Care Agent
What would be your personal motto?
Every day is a blessing.

What are you happiest doing, when you’re not working?
Spending time with my 4 little girls.

What do you think are the best skills that you bring to your job?
Providing good customer service.

Jason T.

Retention Specialist
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Jason T.

Retention Specialist
What are you happiest doing, when you’re not working?
Making music, and chilling with family and friends.

Jess G.

Customer Care Agent
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Jess G.

Customer Care Agent
What would be your personal motto?
Try to be kind. You never know what someone might be going through.

What are you happiest doing, when you’re not working?
Spending time with my dogs.

What do you think are the best skills that you bring to your job?
A good attitude and ability to work independently.

Do you have any skills or talents that most people don’t know about?  
I know how to knit and crochet, and I can also do calligraphy/hand-lettering.

Patricia H.

Customer Care Agent
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Patricia H.

Customer Care Agent
What would be your personal motto?
Reset, Refocus, and Readjust, as many times as you need to. Just don’t give up.

What are you happiest doing, when you’re not working?
Spending time with my grandkids, relaxing reading a good book.

What do you think are the best skills that you bring to your job?
Friendly customer service, smiling through the phone.

Suzie R.

Customer Care Agent
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Suzie R.

Customer Care Agent
What would be your personal motto?
“No Sad Days, No Bad Days”

What are you happiest doing, when you’re not working?
Spending time with my friends and family.

What do you think are the best skills that you bring to your job?
My listening skills and giving advice.

Yesterdae S.

Customer Care Agent
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Yesterdae S.

Customer Care Agent
What would be your personal motto?

A journey of a thousand miles begins with a single step.

What are you happiest doing, when you’re not working?

Spending time with my children traveling or participating in sporting events.

What do you think are the best skills that you bring to your job?
I have over 12 years of experience providing customer support in busy call center environments for product support services and problem solving employers. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

Need help choosing a plan?

A Provision Energy Expert will walk you through the process.

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We’re in this together

With Provision CarbonBetter energy plans, we work together to make a difference by using your energy for good. When you use energy at home, we invest in creating more clean energy and reducing carbon emissions through renewable energy credits and carbon offsets, and we plant trees that capture existing carbon in the atmosphere. We do this together every time you warm up your home, cook dinner for your family, or charge your cell phone. Our customers are our partners in our mission to heal our home planet, and it’s truly as simple as turning on the lights.

Let’s Start Planting Together

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